Privacy Notice

Who we are

Perfect Pedigree (Thailand) Co. Ltd is responsible for the personal information described in this notice. Our address is 90/2 Moo 6, San Phi Suea, Mueang Chiang Mai, 50300, Thailand. Privacy questions and requests can be sent to info@perfectpedigreethailand.com.

Information we collect

When you contact us or enquire about a puppy, we collect the details you provide. These may include your name, email address, location, message, puppy or breed preferences, enquiry source and campaign information. A general contact enquiry asks only for your name, email address and message.

Breed Finder answers and internal scores remain in your browser. Only a shortlist you deliberately choose to share can be included in an enquiry. If an enquiry progresses, our private operating system may also hold the customer, agreement, payment, delivery, puppy, breeder, veterinary and support information needed to manage that relationship.

Our website and service providers also receive technical information such as browser or device details, pages viewed, approximate location, referring page, campaign information and security logs. Our Cookie Notice explains our analytics and advertising measurement.

How we use information

• To answer enquiries and help families find a suitable puppy.
• To manage reservations, sales, payments, delivery, health documentation and customer support.
• To operate and secure the website, prevent spam and diagnose faults.
• To understand website performance, measure enquiries and improve our advertising.
• To meet legal, accounting and dispute-resolution requirements.

We use information where it is needed to respond to your request, provide or prepare a service, run our business responsibly, meet a legal obligation, or where you have made a relevant choice.

Who receives information

We use providers for website hosting, content delivery, email, analytics and advertising, including Hostinger and Google. We may also share only what is reasonably needed with breeders, veterinary or delivery providers when arranging a puppy for a customer. External social, review, map and messaging services apply their own privacy practices when you follow or use them.

Some providers may process information outside Thailand under their own terms and safeguards. We do not sell enquiry records. We do not intentionally send enquiry names, email addresses, messages, payment details or private PPOS identifiers to Google Analytics or Google Ads.

How long we keep information

We keep information only for as long as it is reasonably needed for the purpose for which it was collected and for legitimate business, security and legal records. Unconverted enquiries can be removed or anonymised when they are no longer needed. Records connected with a sale, payment, puppy health, guarantee, accounting obligation or dispute may need to be kept longer. Provider logs, analytics records and backups follow their applicable settings and normal expiry cycles.

Your choices and requests

You may ask us to provide access to, correct or delete personal information, or object to or restrict particular use where Thai law gives you that right. You may also withdraw a consent where processing depends on it. Some records must still be kept for legal, contractual, security or dispute reasons. Email us using the address above and we may ask for enough information to verify the request.

Security and changes

We use restricted staff access and technical safeguards intended to protect private records. No internet service can promise absolute security. We may update this notice when the website or our practices change, and will show the effective date on this page.