Frequently asked Questions
Where are you located?
We are located in Chiang Mai, Thailand; however, we deliver puppies throughout Thailand and internationally.
Is international delivery included in the price?
International delivery is not included in the price. Please contact us to see if we can deliver to your country.
How much is the reservation fee?
We require a 50% deposit to secure your puppy.
Is domestic delivery included in the price?
Delivery to most airports in Thailand is included in the quoted price. Please see our delivery page for a full list.
Can you deliver the puppy directly to my house?
If you live in Chiang Mai or the Greater Bangkok area or surrounding provinces we can arrange for a taxi to collect your puppy from the airport on your behalf and deliver directly to your house at your expense. You will pay the pre-agreed fare directly to the driver.
Can I visit the puppies in person?
Our policy is not to arrange viewings in person. Our breeder network is widely dispersed geographically and it is necessary to avoid exposing puppies to potential infections before their immune system has fully developed. We carefully vet all of our breeders to assess the treatment, breeding methods and breed standards of the puppies. We can provide photos and videos for you to choose from.
What is included in the price?
Delivery to your nearest airport is included in the price as is a suitably sized IATA-compliant aviation travel crate. All of our puppies are vaccinated, treated to prevent internal and external parasites and implanted with an ISO compliant micro-chip. They undergo blood and antigen tests, are examined thoroughly and certified by a licensed veterinarian immediately before travel. The new owner will receive a pet passport, vaccine book, micro-chip registration cert, pedigree cert (where applicable), a signed veterinary health certificate and blood test report.
Do puppies come with vaccinations?
All of our puppies are fully vaccinated according to their age at the time of delivery. They are also treated with Drontal Plus to prevent internal parasites and Frontline to prevent external parasites. The new owner will receive a vaccination book detailing the vaccination record and when the next vaccines and boosters are due.
Do I need to collect the puppy in person?
No, anybody can collect the puppy on your behalf. We will need to know their name and phone number one day in advance. They will need to show the air waybill that we send to you on the day of delivery and their photo ID to collect the puppy.
What modes of payment do you accept? Are there any transaction fees?
We accept payment via direct bank transfer or deposit to our bank account, PayPal, credit or debit card. There are no fees for payments made directly to our bank account. There is a 5% transaction fee for PayPal, credit card and debit card transactions. Our credit card and debit card transactions are handled securely online by PayPal (there is no need to have a PayPal account).
Can dogs catch the COVID-19 virus and can they transfer it to humans?
Dogs cannot transfer the virus to humans, and there is no evidence that they can even contract it.
The Center for Disease Control and Prevention, the World Organisation for Animal Health and the World Health Organization have all released information saying there is no evidence dogs can spread the disease.
World Health Organisation;
"There is no evidence that a dog, cat or any pet can transmit COVID-19. COVID-19 is mainly spread through droplets produced when an infected person coughs, sneezes, or speaks. To protect yourself, clean your hands frequently and thoroughly."
World Organisation for Animal Health:
"The current spread of COVID-19 is a result of human to human transmission. To date, there is no evidence that companion animals can spread the disease. Therefore, there is no justification in taking measures against companion animals which may compromise their welfare."
US Center for Disease Control and Prevention:
"There is no reason to think that any animals including pets might be a source of infection with this new coronavirus. To date, CDC has not received any reports of pets or other animals becoming sick with COVID-19. At this time, there is no evidence that companion animals including pets can spread COVID-19."
According to Dr. Jerry Klein, chief veterinary officer of the American Kennel Club:
“What we can say is that the CDC has not reported any cases of pets or other animals becoming infected with COVID-19 in the United States or anywhere else in the world, including hotbeds like Italy. There haven’t been any letters from the CDC or the American Veterinary Medical Association (AVMA) about recent upsurges in questionably ill animals, here or elsewhere. We haven’t had any reports of surges in emergency rooms of dogs or cats presenting with fevers of unknown origin. As of now, it is not any different than in previous years."
The Center for Disease Control and Prevention, the World Organisation for Animal Health and the World Health Organization have all released information saying there is no evidence dogs can spread the disease.
World Health Organisation;
"There is no evidence that a dog, cat or any pet can transmit COVID-19. COVID-19 is mainly spread through droplets produced when an infected person coughs, sneezes, or speaks. To protect yourself, clean your hands frequently and thoroughly."
World Organisation for Animal Health:
"The current spread of COVID-19 is a result of human to human transmission. To date, there is no evidence that companion animals can spread the disease. Therefore, there is no justification in taking measures against companion animals which may compromise their welfare."
US Center for Disease Control and Prevention:
"There is no reason to think that any animals including pets might be a source of infection with this new coronavirus. To date, CDC has not received any reports of pets or other animals becoming sick with COVID-19. At this time, there is no evidence that companion animals including pets can spread COVID-19."
According to Dr. Jerry Klein, chief veterinary officer of the American Kennel Club:
“What we can say is that the CDC has not reported any cases of pets or other animals becoming infected with COVID-19 in the United States or anywhere else in the world, including hotbeds like Italy. There haven’t been any letters from the CDC or the American Veterinary Medical Association (AVMA) about recent upsurges in questionably ill animals, here or elsewhere. We haven’t had any reports of surges in emergency rooms of dogs or cats presenting with fevers of unknown origin. As of now, it is not any different than in previous years."
What should I do regarding my pet if I contract COVID-19?
If we happen to contract the virus, it is recommended that we treat our animals the same way we would a family member, in order to adequately protect them: keep our distance and, if possible, make alternate plans for care; wear a mask; and wash our hands before and after we come into contact with them. Do not kiss them. Do not snuggle their little bodies. Get someone else to walk them if possible.
The most important thing to remember about dogs and COVID-19 is that they cannot transfer the virus to humans, and they should not be neglected. In the immediate aftermath of the outbreak, misinformation that animals might carry the virus led to the abandonment and killing of dogs and cats in some places.
There are strains of flu that affect dogs and cats, but they cannot be transferred to humans; likewise, our strains of flu cannot be transferred to our pets. The evidence to date indicates the same is true of COVID-19.
The most important thing to remember about dogs and COVID-19 is that they cannot transfer the virus to humans, and they should not be neglected. In the immediate aftermath of the outbreak, misinformation that animals might carry the virus led to the abandonment and killing of dogs and cats in some places.
There are strains of flu that affect dogs and cats, but they cannot be transferred to humans; likewise, our strains of flu cannot be transferred to our pets. The evidence to date indicates the same is true of COVID-19.
Wasn't a dog tested positive for COVID-19 in Hong Kong? Can dogs contract the virus, even if they can't pass it on?
According to the Hong Kong Agriculture, Fisheries and Conservation Department, that dog has since tested negative for COVID-19.
Initial tests carried out immediately after the owner had been hospitalised tested weak positive, low levels of the virus were found in the oral and nasal cavities prompting further tests to see if it had been infected or if the samples were due to environmental contamination. Gene sequencing has since suggested the samples found likely came from the owner. The owner, a 60 year old woman from Tai hang has since been discharged from hospital.
The World Health Organisation, the World Organisation for Animal Health and the US Center for Disease Control and Prevention have all said there is no evidence that companion animals can be infected with the coronavirus.
There are strains of flu that affect dogs and cats, but they cannot be transferred to humans; likewise, our strains of flu cannot be transferred to our pets. The evidence to date indicates the same is true of COVID-19.
Dr. Jerry Klein, Chief Veterinary Officer of the AKC, said the dog’s unique COVID-19–contracting ability should raise more questions about the efficacy of the test, among other things, rather than concerns about the possibility of more dogs contracting it.
The most important thing to remember about dogs and COVID-19 is that they cannot transfer it to humans, and they should not be neglected. In the immediate aftermath of the outbreak, misinformation that animals might carry the virus led to the abandonment and killing of dogs and cats in some places.
In short, we should focus on previously known dog-related hygiene measures and be aware of things that we know can be transferred, and can take measures to prevent, like roundworms and E. coli. “If you have children, you wouldn’t have them touch a puppy and put their fingers in their mouth, because they can have fecal contamination,” Dr. Klein said. “The general practice of washing our hands after touching a puppy or a dog — that’s normal hygiene."
Initial tests carried out immediately after the owner had been hospitalised tested weak positive, low levels of the virus were found in the oral and nasal cavities prompting further tests to see if it had been infected or if the samples were due to environmental contamination. Gene sequencing has since suggested the samples found likely came from the owner. The owner, a 60 year old woman from Tai hang has since been discharged from hospital.
The World Health Organisation, the World Organisation for Animal Health and the US Center for Disease Control and Prevention have all said there is no evidence that companion animals can be infected with the coronavirus.
There are strains of flu that affect dogs and cats, but they cannot be transferred to humans; likewise, our strains of flu cannot be transferred to our pets. The evidence to date indicates the same is true of COVID-19.
Dr. Jerry Klein, Chief Veterinary Officer of the AKC, said the dog’s unique COVID-19–contracting ability should raise more questions about the efficacy of the test, among other things, rather than concerns about the possibility of more dogs contracting it.
The most important thing to remember about dogs and COVID-19 is that they cannot transfer it to humans, and they should not be neglected. In the immediate aftermath of the outbreak, misinformation that animals might carry the virus led to the abandonment and killing of dogs and cats in some places.
In short, we should focus on previously known dog-related hygiene measures and be aware of things that we know can be transferred, and can take measures to prevent, like roundworms and E. coli. “If you have children, you wouldn’t have them touch a puppy and put their fingers in their mouth, because they can have fecal contamination,” Dr. Klein said. “The general practice of washing our hands after touching a puppy or a dog — that’s normal hygiene."
I recently purchased on different occasions two Golden Retriever puppies from Perfect Pedigree. I no longer breed or train dogs, and before I retired to Thailand I bred Golden Retrievers, Labrador Retrievers and Bernese Mountain Dogs in South and Central America. I highly recommend the "perfect" customer service, quality of puppies and personal integrity of Perfect Pedigree.
-Mark Cohen, Chiang Mai